Privacy Policy

1 Personal Information

We collect personal information only when you create an account, submit an enquiry, place an order, or otherwise use our services. The information we may collect includes, but is not limited to:

• First and Last Name
• Company or Organization Name, where applicable
• Physical Address
• Email Address
• Contact Number
• Date of Birth
• Any other information that may be used to identify you as an individual

We collect only the information that is reasonably necessary to provide and manage our services.

2 Use of Personal Information

We use your personal information only for legitimate business and service-related purposes, including:

• Processing Service Orders: To process, complete, and manage your service requests and orders.
• Communicating Order Status: To provide updates regarding the status of your orders and communicate important information related to our services.
• Providing Information About Our Services: To inform you about new services, offerings, promotions, or other updates that may be relevant to you.

We do not sell, rent, or share your personal information with third parties.

3 Documents Submitted for Translation or Interpretation

At Unique Lingua Solutions, we understand that documents submitted for translation or interpretation may contain confidential or sensitive information. We are committed to maintaining the strict confidentiality of all documents entrusted to us.

Your documents will not be disclosed or shared with third parties without your authorization, except where disclosure is required by applicable law.

All members of our team are required to follow strict confidentiality and data protection practices. Where requested, we are also willing to enter into a Non-Disclosure Agreement (NDA) to provide additional protection for your confidential information.

4 Data Security

We take reasonable and appropriate technical and organizational measures to protect your personal information and documents from unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, please understand that no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we take appropriate measures to protect your data, we cannot guarantee absolute security.

5 Your Rights

Where applicable, under the General Data Protection Regulation (GDPR), you may have the following rights concerning your personal data:

• Right of Access: You may request a copy of the personal information we hold about you.
• Right to Rectification: You may request that inaccurate, incomplete, or outdated information be corrected.
• Right to Erasure: You may request the deletion of your personal information, subject to applicable legal and contractual requirements.
• Right to Restriction: You may request that the processing of your personal information be restricted in certain circumstances.

If you wish to exercise any of these rights or have questions about how your information is handled, please contact us using the email address provided below.

6 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, the handling of your personal information, or our data protection practices, please contact us at:

Unique Lingua Solutions is committed to maintaining the confidentiality and security of your information and to handling your personal data responsibly.